HOW TO ORDER
If you wish to place an order by phone,
please call during regular business hours:
Monday - Friday 9:00 AM-5:00 PM Mountain time
OR
You can place an order using
our order form any time, 24 hours a day.
Sorry, but we don't
distribute a catalog.
WE DO NOT SHIP TO AFRICA
1. Look for the "order
form" button at the very top of any page.
2. Read the disclaimer and then fill in the order form.
Be sure to include all of
the information so your order can be processed as quickly as possible.
3. Press "SUBMIT" once you have filled in the order form
completely.
4. Depending on your browser, you will get one of the
following.
a. A "THANK YOU PAGE"
b. directed to sending an email
c. nothing at all
d. an error message
5. We try very hard to make our forms compatible with all
browsers, but that is almost an impossible task. This doesn't mean that
your order didn't go through, however. 99% of the time, it does go
through, no matter what message you receive.
6. You should receive a confirmation email from us within
24 hours, assuming it is during regular
business hours. If we are super busy, it may take slightly longer, but
most of the time, you will get a confirmation email from us almost
immediately.
7. You will receive a total, including all shipping
charges in the confirmation email. All shipments are based on weight and
shipping destination, so we can't give a shipping total until we can weigh your
item(s) and figure out the shipping cost to your zip code destination.
8. If you don't hear back from us within a reasonable
time, please feel free to call us during regular business hours as stated below.
If you are a
customer and would like to ask
a question, click
here.
This is for customers only!
Do not use this email to send us spam or
solicitations. This is strictly enforced and spammers and unsolicited
emails will be turned over to the FCC.
WE DO NOT SHIP TO AFRICA
Telephone:
Click here
to obtain our telephone number. This telephone number is available for
our customers only -
NO SOLICITORS!
We are located in mountain
time, for calling purposes.
Location:
Edgewood, New Mexico, USA.
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PAYMENT OPTIONS:
We accept Visa
& M/C, American Express, personal checks, money orders and cashier's checks. Due
to popular request, we also accept payments through Paypal.
Personal checks must clear our bank before shipping.
Please complete the order form by clicking
HERE.
Of course, you can ALWAYS call us
with your order. Please note that our telephones aren't manned at
all times. We eat, sleep, shop, travel, and watch soap operas like
regular folk. If we don't answer - leave us a message with a
call-back number and your name, and we'll call you back as soon as
possible. Please call us between 9:00 AM
and 5:00 PM, M-F
MOUNTAIN standard time. Our numbers are
listed here.
ALL shipping/postage fees are the sole
responsible of the customer.
Payments being sent through
the United States Mail system must be received within
five (5) days. After five days, the item(s) will be put back up for
sale without further notice.
WE DO NOT SHIP TO AFRICA
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RETURN POLICY
There will be a
restocking fee of 10% on all returns.
Please take advantage of our measurements
page so you are certain about your purchase and your measurements.
We do not issue refunds for size-related issues! We are very
careful to give accurate measurements and it is up to you to measure a
similar garment that you wear frequently to compare our measurements
against your own. If the item doesn't fit when you receive it -
you still own it!
We do not issue refunds for color
related issues, since every monitor can vary in color display, and we
have no control of what color your monitor displays when you view an
item. We are careful to describe the color of the item in the
description.
We will not accept
returns or issue refunds or credits for lingerie, bathing suits,
discounted and sale items This includes items purchased with a discount coupon.
Curbside Couture
reserves the right to refuse the return of any item if we determine that
it has been worn, damaged, or altered.
All of the above and
the below conditions must be met in their entirety, in order to receive
a refund or an exchange.
1. If you are dissatisfied
with your purchase, you must contact us within 24 hours after you
have received the item. There will be no refunds if you fail to
contact us within 24 hours. After the 24-hour period and up
to three days after receipt, only
store credits will be issued.
2. The item
must be returned in the exact same condition as it was when it was shipped to
you.
3. If you are returning an item, it must reach us within seven (7)
days from the day we shipped it to you.
4. Please do not ship the item without notifying us first.
We will not accept a return unless we have been notified before you ship
it back to us.
5. When returning an item, it must be insured for
the full value.
6. Postage and insurance fees are non-refundable
and all postage fees are paid by the customer.
If you have any further questions about our return
policy, or any other questions, please email us directly by clicking
questions. NO SOLICITORS!
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